Free shipping to Poland for orders over 120 PLN 

Shipping & Delivery

Security and payment flexibility

We understand how important security and convenience are to our customers, so we offer various forms of payment. You can choose traditional bank transfer, instant online payment via Tpay, or international PayPal. We take care of the speed of posting payments and transparency of costs, with no hidden fees.

Payment methods:

  • Traditional transfer: 0 EUR (posting time 1-3 business days)
  • PayPal: 5% of the order value (credited within 15 minutes)
  • Credit Card: 0 EUR (credited within 15 minutes)

We currently only ship to the following countries:

Group A
5
Group B
€7
Group C
€10
Group D
€14
United Kingdom
Poland
Belgium
France
Germany
Northern Ireland
Ireland
Luxembourg
Monaco
Netherlands
Austria
Denmark
Finland
Italy
Norway
Slovakia
Spain
Sweden
Switzerland
Iceland
Cyprus
Malta

Group A
€5
Group B
€7
Group C
€10
Group D
€14
Group A
Belgium
United Kingdom
Poland
Group B
France
Austria
Germany
Northern Ireland
Ireland
Luxembourg
Netherlands
Group C
Denmark
Finland
Italy
Norway
Slovakia
Spain
Sweden
Switzerland
Group D
Iceland
Cyprus
Malta

Returns & Complaints

RETURN POLICY

Your satisfaction is our priority. However, if for some reason you want to return the product, you can do so within 14 days. Make sure the product is intact, with all labels and original packaging to make the return process quick and easy.

HOW TO MAKE A RETURN?

The return process at Flymour is hassle-free. To initiate a return, please email us at content@flymour.com to confirm the return address. Once confirmed, safely pack the product and send it to the provided address. If the product arrives, we will promptly refund your money. Remember to include proof of purchase.

YOUR OPTIONS UNDER COMPLAINTS

If the product you received is defective, don’t worry. We offer a transparent claims process. Just contact us through the form on the site and send the product back. We will handle your application, guaranteeing a fair assessment of the situation.

OUR RESPONSE TO YOUR COMPLAINT

We undertake to process any complaint within 14 days of receipt. If the complaint is accepted, we provide a full refund of the purchase price or an exchange for a new product. Our goal is your complete satisfaction.

OUT-OF-COURT DISPUTE RESOLUTION

In case of further difficulties, we remind you of the possibility of using out-of-court settlement of consumer disputes through the ODR platform. This is a convenient and fair solution that provides access to independent dispute resolution institutions.

FAQ

We have been in the jewelry business for over 15 years, specializing in high-quality 925 silver pieces. Our extensive experience ensures that every piece we offer is crafted with the utmost care and expertise.

Our jewelry stands out due to its exquisite craftsmanship and timeless designs. Many of our customers have shared how our pieces have become their go-to accessories for both everyday wear and special occasions.

Absolutely. We offer a satisfaction guarantee on all our jewelry. If you’re not completely satisfied with your purchase, you can return it within 14 days for a full refund. Our commitment to quality and customer satisfaction has earned us a loyal following.

Yes, we are proud to share that our customers love our products. Many have left glowing reviews about the quality and beauty of our jewelry, as well as our exceptional customer service. You can read their testimonials on our website.

With over 15 years in the jewelry business, we have built a reputation for quality and trustworthiness. Our commitment to excellence and our happy customers speak volumes about our dedication to providing the best jewelry and service.